FAQ

We sell bold retro cartoonish art products including desk mats, coffee mugs, wall calendars, posters, and more. Every design is original and inspired by retro gaming, arcade culture, and vintage illustration.

Many of our designs are produced in limited runs. Once they're gone, they're gone — so grab what you love while it's available.

Simply browse our collections, add items to your cart, and check out. We accept all major credit cards, PayPal, and more.

Standard US shipping takes 5–10 business days. Expedited options are available at checkout. International orders typically take 10–21 business days.

Yes! We ship worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.

Once your order ships, you'll receive a tracking number via email. You can use that number to track your package directly through the carrier's website.

If your order is past the estimated delivery window, please contact us and we'll look into it right away.

We accept returns within 30 days of delivery for items in original, unused condition. Please visit our Returns page for full details.

We're sorry to hear that! Please contact us within 7 days of delivery with photos of the damage and we'll make it right with a replacement or refund.

Yes, exchanges are available for items of equal or lesser value. Contact us and we'll walk you through the process.

Our products use high-quality sublimation printing on premium materials. Colors are vibrant and designs are durable — built to last.

We do our best to represent colors accurately, but slight variations may occur between screens and printed products.

Our designs are created in-house using a mix of digital and AI-assisted tools, then curated and refined for our retro aesthetic. Every piece is exclusive to FiveDarkShadows.