Privacy policy

FiveDarkShadows — Privacy Policy

This Privacy Policy describes how FiveDarkShadows ("we," "us") collects, uses, and shares your personal information when you visit or make a purchase from fivedarkshadows.com.

Information we collect

When you make a purchase or attempt to make a purchase, we collect: your name, billing and shipping address, email address, phone number, and payment information. We refer to this as "Order Information." When you browse our store, we also automatically collect information about your device, IP address, browser, and how you interact with the site ("Device Information") through cookies and similar technologies.

How we use your information

We use Order Information to fulfill your orders (including processing payment, arranging shipping via our print partners, and sending order confirmations), to communicate with you, to screen for fraud, and to provide updates or marketing where you've consented. We use Device Information to improve and optimize our store.

Sharing your information

We share your information with third parties who help us operate the store, including Shopify (our e-commerce platform), our print-on-demand fulfillment partner (Printify and its production providers), and payment processors. These partners receive only the information needed to fulfill their function. We may also share information to comply with applicable laws or respond to lawful requests.

Marketing communications

If you've opted in to marketing emails, you can unsubscribe at any time using the link at the bottom of any email, or by contacting us at the email below. We'll honor your request promptly.

Your rights

Depending on where you live, you may have the right to access, correct, update, or request deletion of your personal information.

If you are a European resident, your information is processed to fulfill our contract with you (your order) or to pursue our legitimate business interests, and may be transferred outside Europe for processing.

If you are a resident of Texas or another US state with applicable privacy laws, you may have the right to access, correct, delete, or obtain a copy of the personal information we hold about you, and to opt out of certain uses of your data. We will not discriminate against you for exercising these rights.

To exercise any rights, contact us at the email below.

Children's privacy

Our store is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us and we'll delete it.

Data retention

We retain your Order Information for our records unless and until you ask us to delete it, and as required to comply with legal obligations.

Changes

We may update this policy to reflect changes to our practices or for legal reasons.

Contact: For questions or requests regarding your personal information, email support@fivedarkshadows.com.